These Hospitals Are Doing Something Shocking: Giving Refunds To Unhappy Patients

These Hospitals Are Doing Something Shocking: Giving Refunds To Unhappy Patients
15-Apr-2016 07:06 NDTV

At Geisinger Health System in Pennsylvania, hospital officials want to keep their customers happy. So when patients are upset about a long wait in the emergency department, or a doctor's brusque manne...